Tips for getting the most from your MoPub account

Integrated the MoPub SDK but not seeing ads? Only seeing test ads? Try these troubleshooting tips.

1. Set Up Marketplace

Navigate to the Marketplace tab in the MoPub UI and enter your payment and company information so your account can be reviewed for Marketplace approval.

2. Check your approval status

After entering your payment information, you will see a notification at the top of the Marketplace tab indicating that your account is pending review.
To expedite the approval process, make sure to email policy@mopub.com with up-to-date payment information and the corresponding Android package name/iTunes App Store URL/Website URL linked to your MoPub App in the MoPub UI. For faster approval, please include screenshots of the app in your Admin page/your website's admin page to show that you are the owner of the account in your email to policy.

3. Refer to the device logs

If your account has been approved for Marketplace by the MoPub Policy Team, but you still aren't seeing any ads, try consulting the device logs. Our Reading Device Logsdocumentation covers some of the most commonly seen logs.

More tips for success:

Visualize Data

The MoPub dashboard offers a comprehensive view of your entire monetization strategy, so you can compare performance across multiple ad sources including ad networks, MoPub Marketplace, and direct campaigns to grow business through actionable insights.

Manage Inventory

Grow your business by taking advantage of MoPub’s robust ad serving functionality, including tools for campaign management, budgeting, targeting, and measurement.

Create House Campaigns

Create and manage backfill promotional campaigns to fill unsold inventory and self-promote your other apps and/or push traffic from low to high-value properties.

Track Key Metrics

Build custom reports that track metrics such as your revenue, number of impressions, or number of clicks. Save time by automating the process. We also offer a Publisher Reporting API and a Network Report CSV.
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